Privacy Policy

Last Updated: June 13, 2026

1. Introduction

Swiss Experiences is operated by St-Arnaud Productions, based in Switzerland.

We specialize in curated luxury travel experiences, bespoke travel design, and exclusive journeys throughout Switzerland. Protecting your personal information is an essential part of delivering these services.

This Privacy Policy explains:

what information we collect;
why we collect it;
how we use it;
when we share it;
your rights regarding your personal data.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

Full name
Email address
Telephone number
Country of residence
Billing information
Booking preferences
Travel dates
Number of guests
Special requests or preferences you voluntarily provide

Account Information

If you create an account, we may collect:

Login credentials
Booking history
Saved selections
Wishlist information

Payment Information

Payments are processed through secure third-party payment providers.

Swiss Experiences does not store complete credit card numbers.

Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage statistics
Pages visited
Referral sources

This information helps us improve the performance and security of our website.

3. How We Use Your Information

We use your information to:

Process booking requests
Arrange luxury travel experiences
Design bespoke itineraries
Respond to enquiries
Provide customer support
Process payments
Send booking confirmations
Communicate important service updates
Improve our website and services
Prevent fraud and enhance security
Comply with legal obligations

With your consent, we may also send newsletters, travel inspiration, exclusive offers, and updates about Swiss Experiences.

You may unsubscribe from marketing communications at any time.

4. Data Sharing & Third Parties

We only share personal information when necessary to deliver the services you request.

This may include:

Hotels
Experience providers
Transportation companies
Guides
Payment service providers
Technology and website hosting providers
Professional advisors where legally required

We do not sell or rent your personal information to third parties.

All partners receive only the information necessary to perform their services.

5. Data Retention

We retain personal information only for as long as necessary to:

deliver our services;
manage bookings;
comply with legal and accounting obligations;
resolve disputes;
protect our legitimate business interests.

When information is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

unauthorized access;
accidental loss;
misuse;
alteration;
disclosure;
destruction.

While no online system can guarantee absolute security, we continuously work to safeguard the information entrusted to us.

7. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your data where legally permitted.
Object to certain processing activities.
Restrict processing in certain circumstances.
Withdraw consent where processing is based on consent.
Request a copy of the information you have provided to us.

To exercise your rights, please contact us using the details below.

We will respond within the timeframes required by applicable law.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

remember your preferences;
maintain secure sessions;
analyse website traffic;
understand visitor behaviour;
improve website performance;
personalise content where appropriate.

You can manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

9. International Data Transfers

Some of our trusted service providers may process information outside Switzerland.

Where personal information is transferred internationally, we take appropriate safeguards to ensure that your data remains protected in accordance with applicable Swiss data protection legislation and, where relevant, the General Data Protection Regulation (GDPR).

10. Children's Privacy

Swiss Experiences is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate consent, we will promptly delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be published on this page with the updated revision date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Swiss Experiences

Operated by St-Arnaud Productions

Switzerland

Email: info@swissexperiences.com

Website: www.swissexperiences.com

We are committed to responding to privacy-related enquiries promptly and transparently.