Contact Us

We’d love to hear from you. Whether you have a question about our experiences or need assistance planning your Swiss journey, our team is here to help.

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+41 78 224 3107

Concierge Hours

Mon – Fri: 9:00 – 18:00

Let's start the conversation

Whether you’re planning a once-in-a-lifetime journey, searching for the perfect gift, or exploring a partnership, our team is here to help. Share a few details and we’ll respond personally within one business day.

Luxury terrace at Villa Honegg with lounge chairs overlooking Lake Lucerne and the Swiss Alps

"Every great journey begins with a single conversation."

Swiss Experiences Team

Frequently Asked Questions

Find answers to common questions about our services, booking process, and travel experiences.

About Swiss Experiences

What is SwissExperiences?

SwissExperiences curates exceptional experiences, meaningful journeys, and bespoke travel across Switzerland. We connect discerning travellers with carefully selected places, people, and experiences that reveal a more personal side of the country.

We believe Switzerland is best experienced through moments that feel personal, authentic, and meaningful. Rather than offering a catalogue of activities, we carefully curate experiences and create journeys around the people, places, and details that make them truly memorable.

Yes. Our focus is Switzerland—but not the Switzerland found in a standard itinerary. We seek out meaningful places, genuine encounters, and exceptional experiences across the country.

For travellers who value quality, authenticity, privacy, and a deeper connection with Switzerland. Our experiences are designed for those who seek something more personal than a conventional itinerary.

My Selection is your personal space for saving the Signature Experiences and Curated Journeys that interest you. Once you have made your selection, you can submit it to us for review and confirmation.

How SwissExperiences Works

How do I request a Signature Experience or Curated Journey?

Create an account and add your preferred Signature Experiences or Curated Journeys to My Selection. Once you are ready, submit your selection for review. We will check availability with our partners and get in touch to confirm the details and next steps.

We review your request and check availability with the relevant partners. We then get in touch to confirm the details, discuss any necessary adjustments, and provide the next steps to finalize your experience or journey.

No. Bespoke Travel Design follows a separate, more personal enquiry process, so no account or selection is required. The process is simple: Enquire → Connect → Understand → Design → Confirm. Simply complete the enquiry form with some basic information about your travel plans and preferences, and we will get in touch to begin the conversation.

Signature Experiences

What is a Signature Experience?

A Signature Experience is a distinctive Swiss moment, carefully selected for its character, quality, and sense of place.

Many of our experiences are private or can be arranged privately. The specific format is indicated on each experience page.

Where possible, yes. Selected Signature Experiences can be enhanced with carefully considered additions and personal touches, allowing you to make the experience uniquely yours.

We recommend submitting your request as early as possible, particularly for experiences with limited availability or during peak travel periods. Last-minute requests may also be possible, subject to availability.

We will work with you to find the best available alternative or suggest a comparable experience.

Curated Journeys

What is a Curated Journey?

A Curated Journey brings several carefully selected moments together into a meaningful short escape. Each journey is designed around a particular destination, theme, or way of experiencing Switzerland.

Create an account and add your preferred Curated Journey to “My Selection” wish list. Once you are ready, submit your selection for review. We will check the availability of the different elements with our partners and get back to you to confirm the details and next steps.

Our Curated Journeys are thoughtfully designed as complete experiences, with each element contributing to the overall journey. While some adjustments may be possible, flexibility can be limited depending on the structure, availability, and arrangements involved. For a journey created entirely around your individual preferences, we invite you to explore our Bespoke Travel Design service.

Yes. Our Curated Journeys provide a carefully designed foundation, but selected elements may be adapted according to your preferences, timing, and availability.

In many cases, yes. We can often extend or combine elements of a Curated Journey to create a longer and more personalized experience. Any additional nights, experiences, transportation, or services will be priced according to the arrangements required. We will communicate any additional costs before you confirm the extended journey.

Bespoke Travel Design

What is Bespoke Travel Design?

Bespoke Travel Design is our most personalized way to experience Switzerland. We create a journey shaped around your interests, travel style, timing, and expectations.

The process begins with a short enquiry form, where you share some basic information about your travel plans and preferences. No account or selection is required. Once we receive your enquiry, we will get in touch to understand what matters to you in greater depth. From there, we carefully design a journey around your interests, travel style, timing, and expectations, creating a Switzerland that feels uniquely yours.

Not at all. You may come to us with a clear idea or simply with a feeling, an interest, or a desire to experience Switzerland differently. We will help shape the journey from there.

Yes. From the moment you arrive in Switzerland until your departure, we can manage the essential elements of your journey, including accommodation, private transportation, dining, experiences, guides, and other arrangements. The only elements we do not typically manage are your inbound and outbound flights.

Yes. After submitting your enquiry, you will have the option to schedule a personal conversation at a convenient time. This allows us to better understand your travel plans, preferences, and expectations before beginning to design your journey.

Planning & Support

Can you help with special occasions?

Yes. We can help create meaningful experiences for celebrations, anniversaries, proposals, milestones, and other special moments.

Explore our Signature Experiences and Curated Journeys, add your favourites to My Selection, and submit your selection for review. For a fully personalized journey, simply complete our Bespoke Travel Design enquiry form.

You can reach us by email or phone using the contact details provided above. If you are considering Bespoke Travel Design, we recommend beginning with our enquiry form, allowing us to understand your travel plans and preferences before getting in touch to begin the conversation.