Privacy & Policy
1. Introduction
St-Arnaud Productions is the operator of the www.swissexperiences.com website and provider of the services offered by this site. For this reason, St-Arnaud Productions is responsible for the collection, processing and use of your data and ensures that its actions comply with Swiss law.
The protection of your personal data is of particular importance to St-Arnaud Productions. We hereby inform you of the data that will be collected by www.swissexperiences.com and how it will be used.
You will also learn how to ensure that this information is accurate and how to request that your data be deleted. Please note that this Data Protection Statement may be amended from time to time. We therefore recommend that you read it regularly to ensure that you are always aware of the most recent version.
2. Information We Collect
We collect and process various types of personal information, including:
Personal Identification Information: Name, email address, phone number, mailing address.
Payment Information: Billing details and transaction history (processed securely via third-party providers).
Travel Preferences: Interests, special requests, and preferences for customized experiences.
Technical Data: IP addresses, browser type, device information, and usage data collected through cookies.
3. How We Use Your Information
We use your information to:
- Provide and personalize luxury travel experiences.
- Process bookings and gift voucher transactions.
- Communicate with you about your reservations, offers, and updates.
- Improve our website, services, and customer experience.
- Comply with legal obligations and security measures.
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
Trusted service providers (hotels, transportation, exclusive experience partners) to fulfill your bookings.
Secure payment processing partners.
Legal authorities if required by law or to protect our rights.
5. Data Security
We implement strict security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we encourage users to take necessary precautions.
6. Your Rights
Under Swiss and EU data protection laws, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability or restriction of processing.
To exercise your rights, contact us at info@swissexperiences.com
7. Cookies and Tracking Technology
We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
St-Arnaud Productions
Birzenmattwweg 1, CH-6045, Meggen, Switzerland
Email: info@swissexperiences.com
Telephone: +41 78 224 3107